Seniors & Caregivers

Find the help you need. Fast. Trusted resources for South Florida residents, all in one place.

Alzheimer’s Association Helpline

The Alzheimer’s Association provides 24/7 support through its national helpline, offering confidential crisis intervention, information on caregiving, and referrals to local resources. They facilitate support groups, educational programs, and clinical trial connections for individuals living with dementia and their families.

Helpline: 1-800-272-3900
Website: alz.org

Area Agency on Aging of Broward County

The Aging and Disability Resource Center (ADRC) of Broward County serves as the primary entry point for seniors, adults with disabilities, and their caregivers to access public and private health and human services. They provide information, referral services, and long-term care screenings for programs like the Statewide Medicaid Managed Care Long-Term Care (SMMC LTC).

Phone: 954-745-9779
Website: adrcbroward.org

City of Miami Beach: Freebee

Freebee is a free, 100% electric on-demand transit service operating in Mid Beach and portions of North Beach within the City of Miami Beach. It provides short distance shared rides within a geofenced area, including door-to-door trips, and connects riders to the Miami Beach Trolley, Miami-Dade bus service, and nearby destinations. The service improves local mobility by filling first-mile/last-mile gaps for everyday needs, medical trips, and community access.

Phone: 1-855-918-3733

App: "Ride Freebee" (Available on iOS and Android)

Website: miamibeachfl.gov/freebee

City of Miami On-Demand Transportation

City of Miami On-Demand Transportation is a free ride service for eligible City of Miami residents who are seniors or individuals with disabilities. It provides scheduled transportation for essential trips such as medical appointments, grocery shopping, and government services. Rides must be booked at least 24 hours in advance and are limited to trips within city limits up to five miles.

Phone: 305-416-1686

Website: miami.gov/Transportation-Roadways/Request-On-Demand-Transportation

CPR, AED & First Aid Training & Certification

Official safety training for individuals, healthcare professionals, and workplaces. Courses cover adult and pediatric CPR, Automated External Defibrillator (AED) use, and basic first aid.

Find American Red Cross Classes

Find American Heart Association Classes

Florida Department of Children and Families (DCF) Abuse Hotline

This is the single, statewide point of entry for reporting suspected abuse, neglect, or exploitation of children and vulnerable adults (including the elderly and individuals with disabilities). The hotline is available 24 hours a day, 7 days a week, and provides a critical safety net for those who cannot protect themselves.

Website:
myflfamilies.com/services/abuse/abuse-hotline

Phone: 1-800-962-2873

Florida Elder Helpline

The Florida Elder Helpline is the primary entry point for seniors (60+) and their caregivers to access state-funded services, including in-home care, meal programs, and Medicare counseling.

Phone: 1-800-963-5337
Website: ElderAffairs.org

HHS Eldercare Locator

The Eldercare Locator (1-800-677-1116) is a nationwide service that connects older adults and their caregivers to local support resources, including meals, transportation, home care, and legal assistance. It is a public service of the U.S. Administration on Aging.

Phone (Text/Call): 1-800-677-1116
Online Search: Eldercare.acl.gov

JCS Senior Ride

The JCS Senior Ride program, operated by Jewish Community Services (JCS) of South Florida, provides safe and accessible transportation specifically for residents of Miami-Dade County. While primarily designed to connect seniors to essential food services and social engagement, it serves as a critical link for those who may no longer drive or have access to reliable vehicles.

JCS Access (Main Referral): 305-576-6550

Direct Senior Ride Contact: 305-697-9722

Website: jcsfl.org/our-services/senior-ride

Medicine Assistance Tool

A centralized web-based search engine that helps patients, caregivers, and providers identify and navigate the various financial assistance programs offered by biopharmaceutical manufacturers.

Hotline: 1-571-350-8643

Online: medicineassistancetool.org

National LGBT Senior Hotline

The National LGBT Senior Hotline (1-888-234-7243) is a confidential peer-support service for LGBTQ+ adults ages 50 and older. It is operated by the LGBT National Help Center and provides a safe space to discuss issues like isolation, healthcare concerns, relationship struggles, and coming out later in life.

Phone: 1-888-234-7243
Online Chat: LGBThotline.org/chat

United for Seniors: Lyft Program (Broward County)

Through a partnership between the Area Agency on Aging of Broward County (AAABC) and United Way of Broward County, the "United for Seniors" Lyft program provides free transportation to help older adults remain independent and connected. This service is specifically designed for those who cannot drive themselves or access traditional public transit due to physical or financial barriers.

Phone: 954-745-9567
Website: adrcbroward.org