Mental Health & Crisis Support
← Back to Resource Directory988 Suicide & Crisis Lifeline
The 988 Suicide & Crisis Lifeline is a 24/7, free, and confidential service for anyone experiencing mental health-related distress or thoughts of suicide. You can access help by calling, texting, or chatting online.
Call/Text: Dial 988
Online Chat: 988lifeline.org
Spanish Support: Call 988 and press 2, text "AYUDA" to 988, or chat online.
Translation: Voice callers can access over 240 additional languages via Language Line Solutions (stay on the line or ask for an interpreter).
Address Confidentiality Program
The Address Confidentiality Program, administered by the Florida Attorney General, helps protect victims of domestic violence, stalking, sexual violence, and similar crimes by providing a substitute mailing address to keep their physical location confidential. Participants can use this designated address for public records, government services, and other official purposes, helping reduce the risk of being located by an abuser. The program also forwards mail to participants and supports their safety while they work to maintain privacy and rebuild stability.
Phone: 1-866-966-7226
Website: myfloridalegal.com/victim-programs
Al-Anon / Alateen
Al-Anon / Alateen (1-888-425-2666) provides support for friends and family members of people struggling with alcohol addiction. Alateen is specifically designed for younger members (teenagers) affected by someone else’s drinking.
Meeting Information: 1-888-425-2666
Find a Local Meeting: al-anon.org/al-anon-meetings
Anonymous Crime Tips
Anonymous reporting systems for information on criminal activity, missing persons, or wanted fugitives. Tips leading to an arrest or filing of charges may be eligible for cash rewards. For crimes in progress or immediate danger, call 911.
Broward County Crime Stoppers: Call: 954-493-8477
Submit a Tip Online
Miami-Dade & The Keys Crime Stoppers:
Call: 305-471-8477
Submit a Tip Online
Broward County Public Schools (BCPS)
Broward County Public Schools (BCPS) is the primary school district serving residents of Broward County.
Main Website: browardschools.com
Enrollment: browardschools.com/parentsstudentsstaff/choose-bcps
Anonymous Security Tips Line (24/7): 754-321-3500
Emergency/Crisis Hotline: 754-321-0911
Text a Tip: Text "SBBC" followed by your tip to 274637 (CRIMES).
General Phone: 754-321-0000
Report Online: browardschools.com/anonymous-tips
Broward State Attorney Victim Advocate Unit
The Victim Advocate Unit provides support to victims of crimes being prosecuted by the State Attorney’s Office in Broward County. Advocates offer court accompaniment, crisis intervention, and guidance through the criminal justice process to ensure victims understand their rights. They also assist with filing for Victim Compensation, provide referrals to community resources, and act as a liaison between victims and prosecutors.
Phone: 954-765-4133
Online: browardsao.com/victim-advocate-unit/
Childhelp National Child Abuse Hotline
The Childhelp National Child Abuse Hotline is a 24 hour confidential hotline that provides support, crisis intervention, and resources for children, teens, and adults concerned about child abuse or neglect. Trained counselors are available to help individuals report suspected abuse, seek guidance, and connect with local child protection and support services. The hotline also offers emotional support and information to help ensure the safety and well being of children across the United States.
Call or Text: 1-800-422-4453
Live Chat: ChildhelpHotline.org
Emergencies: Dial 911.
Construction Industry Alliance for Suicide Prevention
The Construction Industry Alliance for Suicide Prevention (CIASP) is a non-profit organization that provides the construction industry with specialized mental health toolkits, suicide prevention training, and resource hubs to integrate a "culture of care" into standard safety protocols. By equipping companies with conversation starters and leadership guides, CIASP works to dismantle the stigma of mental health and reduce the high rate of suicide among construction professionals.
Website: preventconstructionsuicide.com
COPLINE
1-800-COPLINE is a confidential, 24 hour hotline that provides emotional support and peer counseling to active and retired law enforcement officers and their families. Staffed by trained, retired officers, the service offers a safe space to discuss stress, trauma, and personal challenges related to the demands of the profession. The hotline connects callers with understanding peers and additional resources to support mental health, resilience, and overall well being.
Phone: 1-800-267-5463
Website: copline.org
Cyber Civil Rights Initiative
The Cyber Civil Rights Initiative (CCRI) is a non-profit organization dedicated to combating online abuse, specifically non-consensual intimate imagery (revenge porn), recorded sexual assault, and sextortion. CCRI provides a 24/7 crisis helpline that offers technical advice for image removal, emotional support, and referrals to a network of attorneys providing pro bono or low-cost legal assistance to help victims reclaim their digital privacy.
Crisis Helpline: 844-878-2274
Website: cybercivilrights.org
Online Image Removal Guide: CCRI Safety Center
FBI Hate Crime Reporting
The FBI is the lead federal agency for investigating hate crimes, defined as criminal acts motivated by bias against race, religion, disability, sexual orientation, ethnicity, gender, or gender identity. Reporting to the FBI ensures that incidents are tracked at the federal level and helps the Bureau allocate resources to combat domestic threats. While you can submit tips directly to the FBI, they strongly advise victims to first report the incident to local law enforcement to ensure immediate safety and evidence collection.
Phone: 1-800-225-5324
Online: tips.fbi.gov
Florida Department of Children and Families (DCF) Abuse Hotline
This is the single, statewide point of entry for reporting suspected abuse, neglect, or exploitation of children and vulnerable adults (including the elderly and individuals with disabilities). The hotline is available 24 hours a day, 7 days a week, and provides a critical safety net for those who cannot protect themselves.
Website:
myflfamilies.com/services/abuse/abuse-hotline
Phone: 1-800-962-2873
Florida Firefighters Safety and Health Collaborative
The Florida Firefighters Safety and Health Collaborative works to improve the physical and mental health of firefighters across Florida through education, resources, and prevention programs. It focuses on reducing occupational risks such as cancer exposure, injury, and behavioral health challenges while promoting safer working conditions and long term wellness. The collaborative also connects firefighters and their families with support services and advocacy initiatives to strengthen overall health and safety in the fire service.
Phone: 1-866-965-3074
Web: floridafirefightersafety.org
Peer Support Access: RedlineRescue.org
FortifyFL (Florida’s Official School Safety Tool)
FortifyFL (Florida’s Official School Safety Tool)While "Safe2Tell" is a well-known model (famously used in Colorado), Florida’s statewide reporting tool for school safety is FortifyFL. Created as part of the Marjory Stoneman Douglas High School Public Safety Act, this app and website allow students, parents, and the community to anonymously report suspicious activity or potential threats to any Florida school. Tips are instantly routed to school officials, local law enforcement, and state-level agencies.
Report a Tip: getfortifyfl.com
Friends for Survival - Suicide Loss Helpline
Friends for Survival is a peer-support organization run by people who have personally experienced the loss of a loved one to suicide. They provide a "warmline" for emotional support and grief resources.
Helpline: 1-800-646-7322
Website: friendsforsurvival.org
Gilda’s Club South Florida
Gilda’s Club provides free social and emotional support for anyone impacted by cancer, including patients, survivors, and families. They offer support groups, wellness workshops, educational lectures, and social activities to ensure no one faces cancer alone.
Phone: 954-763-6776
Website: gildasclubsouthflorida.org
StopBullying.gov
StopBullying.gov is a federal website that provides information and resources to help prevent and respond to bullying among youth in schools, online, and in communities. It explains how to recognize different types of bullying, including cyberbullying, and offers guidance for students, parents, and educators on how to respond safely and effectively. The site also connects users to reporting options, support resources, and prevention strategies to promote safe and respectful environments.
Website: stopbullying.gov
LGBT National Coming Out Support Hotline
The LGBT National Coming Out Support Hotline (1-888-688-5428) provides a safe, confidential space for individuals at any stage of their coming-out journey. Run by the LGBT National Help Center, it offers peer support and a massive database of local resources (LGBTnearMe.org) to help users find affirming doctors, community centers, and support groups.
Hotline: 1-888-688-5428 (888-OUT-LGBT)
Online Chat: LGBThotline.org/chat
Miami-Dade County Public Schools (M-DCPS)
Miami-Dade County Public Schools (M-DCPS) is the primary school district serving residents of Miami-Dade County.
Website: dadeschools.net
Enrollment: dadeschools.net/admissions
General Phone: (305) 995-1000
MDS Police Tip Line: 305-995-COPS (2677)
Bullying/Harassment Hotline: 305-995-CARE (2273)
Miami-Dade State Attorney Victim Assistance
This unit assists victims and witnesses through the criminal justice process, ensuring they are informed of their rights under Florida’s Constitution. Advocates provide criminal court navigation, case status updates, and assistance with filing for Victim Compensation. They also offer crisis intervention and referrals to specialized community resources for domestic violence, sexual battery, and elderly abuse.
Phone: 305-547-0100
Online: miamisao.com
Nancy J. Cotterman Center
The Nancy J. Cotterman Center serves as Broward County’s sexual assault and child advocacy center, providing 24-hour crisis intervention, victim advocacy, and forensic medical exams. The center offers specialized counseling and support for survivors of sexual violence, child abuse, and human trafficking, as well as their families. All services are free, confidential, and available in English, Spanish, and Creole.
Crisis Hotline: 954-761-7273
Main Office: 954-357-5775
Online: broward.org/NancyJCottermanCenter
Nar-Anon Family Groups
Nar-Anon Family Groups is a worldwide fellowship for those who are affected by someone else’s drug addiction. Similar to Al-Anon for alcohol, Nar-Anon uses the 12-Step program to help family members and friends find their own peace and sanity regardless of whether the person using drugs is seeking recovery.
Phone: 1-800-477-6291
Website: Nar-Anon.org
National Alliance on Mental Illness (NAMI)
NAMI is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. In South Florida, NAMI provides free peer-led support groups, educational classes, and advocacy.
Broward Office: 954-316-9907
Website: namibroward.org
Miami-Dade Office: 305-665-2540
Spanish Line: 786-308-9680
Website: namimiami.org
National Call Center for Homeless Veterans
The National Call Center for Homeless Veterans is a 24/7 confidential hotline that ensures homeless or at-risk Veterans and their families have immediate access to trained VA counselors. By calling the hotline, Veterans are screened for urgent needs and "warmly transferred" to the Homeless Point of Contact at the nearest VA Medical Center to begin the process of securing stable housing and medical care.
National Hotline: 1-877-424-3838 (1-877-4AID-VET)
24/7 Crisis Text: Text to 838255 (Veterans Crisis Line)
Miami VA Homeless Services: 305-575-7000 (Ask for Homeless Program)
Broward VA (William "Bill" Kling Center): 954-475-5500
Website: va.gov/homeless
National Center for Missing & Exploited Children
The National Center for Missing & Exploited Children (NCMEC) is the nation’s clearinghouse for information on missing and sexually exploited children. It provides 24/7 technical assistance to families and law enforcement to help recover missing children and combat online exploitation.
24-Hour Hotline: 1-800-THE-LOST (1-800-843-5678)
Report Online (CyberTipline): CyberTipline.org
Website: MissingKids.org
National Crime Victim Hotline
The National Crime Victim Hotline, operated through the Office for Victims of Crime, provides confidential support, information, and referrals for individuals affected by crime. It helps victims understand their rights, access compensation programs, and connect with local services such as counseling, legal aid, and emergency assistance. The hotline offers guidance and emotional support to help victims navigate the aftermath of crime and recovery resources.
Call: 1-800-627-6872
Website: ovc.ojp.gov
National Domestic Violence Hotline
The National Domestic Violence Hotline is a 24 hour confidential service that provides support, safety planning, and resources for people experiencing domestic violence, as well as their friends and family members. Trained advocates are available to help callers understand their options, connect with local shelters and legal resources, and create individualized plans to stay safe. The hotline also offers emotional support and guidance for anyone seeking help in an abusive or unsafe relationship.
Call: 1-800-799-7233
Text: Text START to 88788
Online Chat: TheHotline.org
National Drug Helpline
The National Drug Helpline (1-844-289-0879) is a private, 24/7 resource for individuals and families seeking help with substance use disorders. It provides immediate access to treatment specialists who can discuss levels of care and verify insurance coverage for private facilities.
Call: 1-844-289-0879
Website: DrugHelpline.org
National Human Trafficking Hotline
The National Human Trafficking Hotline (1-888-373-7888) is a 24/7 confidential resource for victims, survivors, and the public to report tips or seek help. It offers support in over 200 languages and connects individuals with specialized local services and emergency safety planning.
Call: 1-888-373-7888 (TTY: 711)
Text: 233733 (BEFREE)
Website: HumanTraffickingHotline.org
National LGBT Senior Hotline
The National LGBT Senior Hotline (1-888-234-7243) is a confidential peer-support service for LGBTQ+ adults ages 50 and older. It is operated by the LGBT National Help Center and provides a safe space to discuss issues like isolation, healthcare concerns, relationship struggles, and coming out later in life.
Phone: 1-888-234-7243
Online Chat: LGBThotline.org/chat
National Maternal Mental Health Hotline
This is a 24/7 federal resource funded by the Health Resources and Services Administration (HRSA). It is designed to support moms and their families through the emotional physical, and mental transitions of pregnancy and parenthood.
Phone (Call or Text): 1-833-852-6262
Website: mchb.hrsa.gov/national-maternal-mental-health-hotline
National Network to End Domestic Violence
WomensLaw.org (a project of the National Network to End Domestic Violence) is the premier online resource for plain-language legal information specifically tailored for survivors of domestic violence, sexual assault, and stalking. In 2026, the site has been extensively updated to include protections against AI-generated abuse (deepfakes) and expanded workplace restraining order information.
Email Hotline: hotline.womenslaw.org (Secure, attorney-reviewed responses in English & Spanish).
National Parent & Youth Helpline
Operated by Parents Anonymous®, this helpline serves as a primary emotional support system for parents, caregivers, and youth across the United States. In 2026, the service has officially expanded its scope under the National Parent & Youth Helpline Act, transitioning to a 24/7 operation to provide real-time guidance for family stress, mental health, and child-rearing challenges.
Call/Text: 1-855-427-2736
Website: nationalparentyouthhelpline.org
National Problem Gambling Helpline Network Hotline
The National Problem Gambling Helpline (1-800-522-4700) is a 24/7 confidential resource for individuals and families dealing with gambling addiction. It provides immediate support and connects callers to local treatment centers and support groups like Gamblers Anonymous.
New National Hotline: 1-800-MY-RESET (1-800-697-3738)
Text: 800GAM
Online Chat: 1800myreset.org
National Runaway Safeline
The National Runaway Safeline (1-800-786-2929) is a 24/7 confidential resource for youth at risk of running away, those currently homeless, and their families. Their primary services include crisis intervention, neutral mediation between youth and parents, and the Home Free program, which provides free Greyhound bus tickets to return youth to a safe environment.
Call/Text: 1-800-786-2929
Online Chat: 1800runaway.org
Broward Shelter: Covenant House Florida (954-561-5559)
Miami-Dade Shelter: Miami Bridge (305-635-8953)
National Sexual Violence Resource Center
The NSVRC is the leading national information hub dedicated to preventing and responding to sexual violence. Rather than providing direct victim services, it supports advocates and organizations by translating research into best practices, providing technical assistance, and hosting the annual Sexual Assault Awareness Month (SAAM) campaign. Its resources include a comprehensive library of prevention tools, trauma-informed training for professionals, and a nationwide database of local service providers.
Toll-Free: 1-877-739-3895
Online: nsvrc.org
Poison Control Hotline
Immediate guidance for accidental poisoning, medication errors, or exposure to toxic substances. For life-threatening emergencies, dial 911 immediately.
Human Poisoning: Call 1-800-222-1222.
ASPCA Animal Poison Control: 1-888-426-4435 (a fee may apply).
Postpartum Support International
Postpartum Support International is the world’s leading non-profit dedicated to helping families navigate Perinatal Mood and Anxiety Disorders (PMADs). They provide direct peer support, a directory of trained clinicians, and specialized resources for pregnancy, postpartum, miscarriage, and neonatal loss. In 2026, they have expanded their digital reach through the "Connect by PSI" app, offering instant access to support groups and resources in over 30 languages.
HelpLine (Call/Text): 1-800-944-4773 (English & Spanish)
Spanish Text Line: 971-203-7773
24/7 Crisis Support: Dial 988 (Suicide & Crisis Lifeline) or 1-833-852-6262 (National Maternal Mental Health Hotline)
Website: postpartum.net
Quit Smoking Hotline
1-800-QUIT-NOW is a national toll-free portal that automatically routes callers to their specific state’s tobacco cessation program. Managed in partnership with the National Cancer Institute (NCI) and state health departments, these services provide free, confidential coaching, personalized quit plans, and information on local resources to help individuals stop using tobacco and nicotine products.
National Portal: 1-800-784-8669
Spanish Support: 1-855-335-3569
RAINN (National Sexual Assault Hotline)
RAINN is the nation's largest anti-sexual violence organization, providing 24/7 confidential support for survivors and their loved ones. The hotline connects users with trained specialists who offer crisis intervention, emotional support, and connections to local resources for medical care or legal advice.
Phone: 1-800-656-4673
Text: Text HOPE to 64673
Online Chat: online.rainn.org
Roxcy Bolton Rape Treatment Center
Located at Jackson Memorial Hospital, this center provides 24/7 comprehensive care for survivors of sexual assault in Miami-Dade County. It offers immediate crisis intervention, forensic medical examinations, and specialized therapy for victims of all ages. Advocacy services include legal guidance, court accompaniment, and support groups to assist survivors through the recovery and judicial process.
24/7 Hotline: 305-585-7273
Main Office: 305-585-5103
Center Website
Safe Call Now (Public Safety Support Hotline)
Safe Call Now is a confidential, 24 hour helpline that provides support to law enforcement, fire, EMS, corrections officers, dispatchers, and their family members who are dealing with stress, mental health challenges, or substance use concerns. Staffed by trained peer counselors with public safety backgrounds, the service offers a safe and understanding space to talk through difficult experiences and seek guidance. The hotline can also connect callers to treatment resources, crisis support, and ongoing care to help promote recovery and overall well being.
Peer Support: Staffed by former first responders and mental health professionals.
Phone: 1-206-459-3020
Online: safecallnowusa.org
Miami-Dade County's Violence Prevention and Intervention Division
Miami-Dade Violence Prevention and Intervention is a county-run program that provides comprehensive support for individuals impacted by domestic violence, sexual assault, human trafficking, and related crimes. Through both residential and non-residential services, the program offers crisis counseling, safe shelter, legal advocacy, emergency financial assistance, and referrals to community resources. It also operates a 24/7 helpline with call and text options, ensuring victims can access help safely and confidentially. By coordinating with local agencies and community partners, the program aims to protect survivors, promote recovery, and prevent future violence across Miami-Dade County.
Phone: 786-469-4600
Division Website
SAMHSA’s National Helpline
A confidential, 24/7 information service for individuals and families facing mental health or substance use disorders. This helpline does not provide direct counseling; instead, it offers referrals to local treatment facilities, support groups, and community-based organizations.
Phone: 1-800-662-HELP (4357)
TTY: 1-800-487-4889
Text Message: Send your zip code to 435748 (HELP4U) to receive a list of local facilities via text.
Online Locator: FindTreatment.gov
Referral Search: Find local diagnostic, treatment, and recovery services.
Note: For immediate crisis counseling or suicide intervention, call or text 988. SAMHSA's National Helpline is specifically designed for finding long-term treatment and support resources.
STOMP Out Bullying
STOMP Out Bullying is a leading national anti-bullying organization for kids and teens. Their primary support tool is the HelpChat Crisis Line, a free, confidential online chat service. It is specifically designed for youth (ages 13–24) who are experiencing bullying, cyberbullying, or are at risk of suicide due to these issues.
Unlike a traditional 24/7 hotline, the HelpChat operates on a specific schedule and is staffed by trained volunteers who provide emotional support and safety planning.
Online HelpChat: stompoutbullying.org/helpchat
General Inquiries: 1-877-602-8559
The Deaf Hotline
The Deaf Hotline is a confidential, 24 hour crisis support service for Deaf and DeafBlind individuals who are experiencing domestic violence, sexual assault, or related abuse. It provides safety planning, emotional support, and connections to local resources such as shelters, legal assistance, and advocacy services. Communication support is available in American Sign Language to ensure accessible and direct crisis help.
Videophone (VP): 1-855-812-1001
Website: thedeafhotline.org
The Trevor Project
The Trevor Project is the leading national organization providing 24/7 crisis intervention and suicide prevention services specifically for LGBTQ+ young people (typically under age 25).
Call: 1-866-488-7386
Text: Text START to 678-678
Online Chat: TheTrevorProject.org/Get-Help
Veterans Crisis Line
The Veterans Crisis Line provides 24/7, confidential support for Veterans, service members (including National Guard and Reserve), and their families. You do not need to be enrolled in VA benefits or health care to use this service.
Call: Dial 988, then Press 1
Text: Send a message to 838255
Online Chat: VeteransCrisisLine.net/Chat
Women In Distress of Broward County
Women In Distress is the state-certified domestic violence center for Broward County, providing victims with confidential emergency shelter, safety planning, and crisis intervention. The agency offers comprehensive support services, including individual and group counseling, victim advocacy, and legal assistance with injunctions for protection. All programs are free, confidential, and available in multiple languages to support survivors and their children.
24-Hour Hotline: 954-761-1133
Website: widbroward.org