Disaster Relief & Preparedness
← Back to Resource DirectoryCPR, AED & First Aid Training & Certification
Official safety training for individuals, healthcare professionals, and workplaces. Courses cover adult and pediatric CPR, Automated External Defibrillator (AED) use, and basic first aid.
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Disaster Resources & Updates
The State Assistance Information Line (SAIL) is a toll-free hotline activated during emergencies (like hurricanes or wildfires) to provide real-time updates on evacuations, road closures, and shelters.
Statewide Hotline (SAIL): 1-800-342-3557
Official Website: FloridaDisaster.org
Deaf/Hard of Hearing (TDD): 1-800-226-4329
Know Your Zone: FloridaDisaster.org/Know (Find your evacuation zone by address.)
Open Shelters List: FloridaDisaster.org/Shelters (Live updates during active storms.)
Special Needs Registry: FloridaDisaster.org/SNR (Register if you need transport or electricity for medical devices.)
Electrical Emergencies & Downed Power Lines
Immediate emergency contacts for reporting downed power lines, sparking electrical equipment, or dangerous outages. Stay at least 30 feet away from any downed line and never touch a person or object in contact with a line.
Life-Threatening Emergency: Dial 911 immediately.
Florida Power & Light (FPL): 1-800-4-OUTAGE (1-800-468-8243) to report dangerous conditions or outages.
Outage Map & Status: FPL Power Tracker
Hurricane Evacuation Routes & Zone Tools
Florida uses evacuation zones (A–E) based on storm surge risk to determine who must evacuate during a hurricane. Residents should check their zone in advance and follow official evacuation orders when issued. Local counties may have specific plans, and during major storms, evacuation guidance, shelter locations, and route information are updated in real time through state and county resources.
State Assistance Information Line: 1-800-342-3557
Broward County Hurricane Hotline: 954-831-4000
Miami-Dade County Information Line: 305-468-5900
Website (Find Your Zone):
FloridaDisaster.org/KnowYourZone
FEMA Disaster Assistance
Federal support for individuals and business owners who have sustained losses in a presidentially declared disaster area.
Phone: 1-800-621-3362
Website: DisasterAssistance.gov
Florida Algal Bloom Reporting Hotline (FDEP)
Central reporting system for blue-green algae blooms in Florida's freshwater and estuarine systems. Managed by the Florida Department of Environmental Protection (FDEP) to coordinate sampling and public health alerts.
Hotline: 1-855-305-3903
Website: ReportAlgalBloom.com
FWC Fish Kill Hotline
The Florida Fish and Wildlife Conservation Commission (FWC) Fish Kill Hotline allows the public to report incidents where large numbers of fish are found dead or in distress in Florida waterways. Reports help FWC investigate potential causes such as low oxygen levels, pollution, disease, or harmful algal blooms. This information supports water quality monitoring and helps protect aquatic ecosystems across the state.
Phone: 1-800-636-0511
Web: MyFWC.com/ReportFishKill
FWC Wildlife Alert Hotline (Florida Fish and Wildlife Conservation Commission)
The FWC Wildlife Alert Hotline is a 24 hour reporting line for the Florida Fish and Wildlife Conservation Commission that allows the public to report wildlife violations, injured or nuisance wildlife, boating accidents, and fish and game law concerns. It also serves as a way to report emergencies involving wildlife or dangerous situations in natural areas. Calls are routed to officers who can respond, investigate, or provide guidance, helping protect Florida’s wildlife, natural resources, and public safety.
Wildlife Hotline: 1-888-404-3922
Nuisance Alligators: 1-866-392-4286
Text Tips: Text "FWC" to 847411
Online: MyFWC.com/WildlifeAlert
Note: Always contact 911 first for any immediate threat to public safety.
Gas Leak Emergency Reporting (Local Gas Companies & 911)
Immediate emergency contacts for reporting the smell of natural gas (rotten eggs), hissing sounds near gas lines, or damaged gas pipes. If you suspect a leak, evacuate the area immediately on foot and do not use cell phones or light switches until you are a safe distance away.
Life-Threatening Emergency: Dial 911 immediately.
TECO Peoples Gas: 1-877-832-6747 (24/7 Emergency Line)
Florida Public Utilities (FPU): 1-800-427-7712 (24/7 Emergency Line)
Florida City Gas: 1-888-352-5325 (24/7 Emergency Line)
Note: Do not attempt to locate the leak yourself or turn off gas valves.
Maritime Emergencies & Boating Safety
Contact for life-threatening distress, search and rescue, or reporting unsafe boating and accidents on the water.
Primary (Radio): VHF Channel 16 (International Distress, Safety, and Calling frequency). Monitor 16 at all times while underway.
Secondary (Phone): Dial 911 for immediate emergency services.
Boating Violations/Accidents: Dial *FWC (*347) or 1-888-404-3922 to reach the Florida Fish and Wildlife Conservation Commission.
Distress Procedure: Clearly state "MAYDAY" three times, followed by your vessel name, exact location (GPS coordinates or landmarks), nature of distress, and number of people on board.
Price Gouging Hotline
The Florida Price Gouging Hotline allows residents to report excessive price increases on essential goods and services during a declared state of emergency, such as after hurricanes or other disasters. The Attorney General’s Office investigates complaints involving items like food, fuel, water, lodging, and emergency supplies to help prevent unfair pricing during crises. Reports can also be submitted online to support enforcement and consumer protection efforts.
Phone: 1-866-966-7226
Website: myfloridalegal.com
Florida Department of Environmental Protection
The Florida Department of Environmental Protection (FDEP) is the state agency responsible for protecting Florida’s natural resources, including air, water, and land. It oversees environmental regulation and enforcement, manages state parks, and works to prevent and respond to pollution and environmental damage. FDEP also coordinates cleanup efforts, issues permits, and promotes conservation and sustainable use of Florida’s environment.
Phone: 561-681-6600
Website: floridadep.gov
For Environmental Emergencies:
Dial 911 and then notify the DEP on their emergency line: 1-800-320-0519.